Our client is recruiting for a Specialist: Change Management, reporting to the Senior Manager: Change Management. The successful incumbent is responsible for providing specialized change management initiatives by ensuring that change initiatives are implemented within the relevant designated scope of the change process. The role will also assess the impact of change on people, business processes, technology, and other relevant organisational areas.
Key Performance Areas
Change Management
- Identify risks connected to the change management process and provide actionable solutions.
- Develop, execute, and communicate holistic and integrated enterprise change strategies and frameworks that support the strategic objectives of the organisation.
- Develop the change strategy for the organisation and related projects.
- Provide enabling support to the change communication process.
- Conduct impact analysis, assessing change readiness and identifying key stakeholders.
- Identify and manage anticipated resistance to change.
- Integrate change management activities into the project plan.
- Monitor change progress.
- Define, implement, and communicate change toolkits, governance toolkits, governance processes, and aggregate transformation roadmap for the delivery of changes that will lead to business and operational benefits.
- Research and keep up to date with corporate governance best practices and policies to implement within the organisation’s risk management environment.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures, and processes.
- Keep up to date with effective policy and practice execution strategies.
Reporting
- Prepare and submit reports as and when required to provide progress updates and/or inform management decisions.
- Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall organisation’s strategy.
- Develop functional reporting systems for management, projects, or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders and progressively manage the relationships.
- Communicate with all levels of stakeholder contact.
- Represent the Fund in relevant external activities and events.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in a Human Resources/ Change Management related qualification.
- A project management-related qualification will be an added advantage.
- Change-related qualification will be advantageous (E.g. Prosci).
- Relevant 5 – 7 years’ experience in a Change Management environment.
Technical, Managerial, and behavioral competencies required
- Communication.
- Network and Alliances
- Planning, Organising and Coordinating
- Ethics and Values
- Client Service Orientation
- Change management
- Conflict management
- Policy conceptualisation and formulation
- Risk Management
- Programme/ project management
- Stakeholder development and relations
- Reporting
- Specialised knowledge of change management methodologies and strategies.
- Advanced change management experience in large scale transformation and restructuring projects.
- Team effectiveness.
- Data evaluation and trend analysis.
- Digital acumen.
- Project management.